Vanzi Support

Last updated:
Developer: Qinghua Wang

Get help with app use, purchases and subscriptions, AI generation credits, bug reports, accessibility, and localization.

We usually respond within 3-5 business days. Complex purchase or service checks can take longer.

xuhuan2026@foxmail.com

Before you write

Include your device model, iOS version, app version, the feature you were using, and a brief description of the issue. For purchase or subscription questions, do not send full payment card information.

What we can help with

  • App usage issues, crashes, loading failures, and unexpected results.
  • Subscriptions, lifetime access, purchase restoration, and AI generation credit balances.
  • Reference photos, composition analysis, and feedback on generated results.
  • Bug reports, accessibility feedback, localization issues, and feature suggestions.

Privacy and terms

For information about data handling and service rules, read the Privacy Policy and Terms of Use.